Shipping costs will vary depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the checkout page.

It will take around 7-12 days according to the number of items you ordered.

**"We’re here to help with your return or replacement request! Please review our return policy to ensure your item qualifies. Typically, products can be returned or replaced within [X days] of delivery as long as they are unused and in their original packaging.

To start the process, kindly provide us with the following details:

1. Your order number.
2. The item(s) you'd like to return or replace.
3. A brief description of the issue (if applicable).

Once we have this information, we’ll guide you through the next steps. Feel free to reach out to us at purebottles@gmail.com for further assistance. Thank you!"

**"We're sorry to hear you're having trouble placing an order! Could you let us know a bit more about the issue you're facing? For example, are you encountering an error message, or is the payment not processing? You can also try these quick fixes:

1. Clear your browser's cache and cookies.
2. Try placing the order using a different browser or device.
3. Double-check that your payment and shipping details are entered correctly.

If the problem persists, please reach out to us directly with the details, and we'll assist you right away. You can contact us at purelabottles@gmail.com